Mr. Durdov has over 30 years of consulting experience in the electric, gas, and water utility industry. As a Managing Director with Black & Veatch, he leads their Digital Customer Experience and Insight (CXi) practice.

Mr. Durdov helps utilities obtain key insight across the full spectrum of customer experience and internal operations by utilizing data, analytics, and business intelligence enabling them to take action and deliver impactful results. Mr. Durdov also helps utilities plan/execute large-scale business and digital transformation projects/programs.