9:15  -  10:15

May 8, 2019


504: Robotic Process Automation and Analytics

Session Category :  Emerging Technologies 

Share a utility’s success around Robotic Process Automation (RPA) and closing of work orders. How an automated process to repair turned into a daily RPA that touches over 40,000 orders annually.
Key Takeaways:
  • Robotic Process Automation lessons learned
  • Cross functioning of robots within the Business Intelligence platform and Work Management platform
  • Team make up and roles
  • Time involved in development, testing, and deployment
  • Results achieved