Dr. Erin Boyd is an energy economist with 15+ years of experience, including extensive practice in discerning the economic and financial viability of investments (big, small, traditional, and disruptive), energy policy and regulatory design (prefers laissez-faire but admits a Keynesian touch may be required), crafting of incentives (people, companies, and government do not always act in the desired manner), and opining on and modelling of the drivers of energy supply and demand (theoretical, empirical, or otherwise).
Norv Clontz is the Manager of Grid Analytics at Duke Energy, where he is responsible for leading this recently created department and developing Duke Energy’s analytics capabilities. The Grid Analytics team is charged with delivering advanced analytics solutions that provide benefits in operational excellence, customer satisfaction, brand reputation, safety, and revenue growth. Norv also serves on the Analytics Leadership Team, which is a cross-functional organization established to embed analytics in decision-making across the enterprise.
Prior to joining Duke Energy, Norv led the business analytics practice at Perficient, a multinational management and IT consulting firm. He has led consulting engagements for Fortune 500 clients around the world in industries such as utilities, oil & gas, automotive, retail and financial services. Norv brings over 20 years of strategy and implementation experience in analytics, system implementation, financial modeling, and channel analysis. Norv earned a B.A. from the Johns Hopkins University and an M.B.A. from the University of South Carolina. He also holds a PMP certification.
Tommy is currently the Assistant to the Vice President of Distribution at Georgia Power where he is responsible for engaging in new and upcoming technology opportunities that Southern Company is interested in. These projects range from Microgrids to High Performance Computing to Predictive Data Analytics and Smart City initiatives. In his former role he managed the Atlanta Distribution Control Center where his team successfully operated an advanced self-healing Smart Grid. Tommy received his BA in Electrical Engineering from Georgia Tech and his MBA from Kennesaw State.
Joe Goizueta began working for SCE in 2001 as a management consultant and joined SCE full‐time in 2002. He has held a variety of management positions including: principal manager of GIS, general rate case manager, distribution construction and maintenance district manager, construction superintendent, and project manager.
In his current role, Joe is responsible for T&D maintenance and reliability strategy, analytics, reporting, and data integrity.
Eddy is a 25+ year utility veteran, with experience in various areas including Accounting, Supply Chain, Accounting Systems, Customer Service and Billing, Facilities, and Audit. His professional passion is information systems and data analytics. He has lead several large scale ERP implementations and upgrades and recently was heavily involved in a corporate wide effort to roll out Oracle Business Intelligence. Eddy currently has functional responsibility for creating and implementing BI strategies and practices at Kansas City Power & Light. He’s been involved in Utility Analytics Institute for just over a year. He currently leads a working group to identify BI best practices.
As Director of Customer Programs and Business Analytics, Hurst is responsible for overseeing all aspects of new customer programs, existing demand response and demand pricing products, and customer analytics. Hurst is also responsible for establishing a newly formed analytics department charged with evolving the maturity of ComEd and Exelon Utilities customer analytics capabilities. His team is focused on helping customer operations to identify and support answering the difficult questions. This is achieved by leveraging modern technologies and advanced analytics to provide new products that can range from enhanced reporting to predictive analytics, insights, and innovations. Hurst also serves on a number of strategic growth and operation efforts across Exelon, Exelon Utilities, and ComEd (e.g., Utility of the Future).
Prior to joining ComEd, Brian served as an Executive Director at EY responsible for building their utilities customer practice. Before that, he led various customer offerings as a Partner at Accenture. Brian brings over 26 years of strategy and implementation experience in customer operations management, digital solutions, customer experience innovation, analytics and technology enablement. This has included delivering projects for 75 different companies (including 57 different utilities).
Adam Meranda is the Manager of Quality and Analytics at Florida Power & Light Company (FPL). Adam manages a team of quality and data analytics professionals and is responsible for the continuous improvement strategy for FPL’s Power Delivery (transmission and distribution) business unit, including a 1000+ belt six sigma program. His team works to identify, prioritize and execute strategic projects to improve cost, resource productivity and the customer experience. Adam is a co-inventor on a provisional patent for a smart meter equipment failure prediction model.
Mike Smith is a 26-year veteran of the utility ‘smart grid’/IT/automation, information services and media business, and is currently the Utilities Principal Industry Consultant for SAS, where he is involved in client engagement, thought leadership, and business development activities to drive growth of the business unit. He was previously Vice President, Utility Analytics Institute where he has been responsible for product development, business development, and growth of the division. Prior to his assignment at The Institute, Mike was Vice President of Sierra Energy Group, the research and analysis division of Energy Central. Previously he has led initiatives that have been at the forefront of utility technology developments, including founding the industry’s first publication and leading numerous research and forum initiatives. Mike is a graduate of San Jose State University (BA, Economics) and is a veteran of the US Army (Captain, Infantry).